Message from the President and Chief Executive Officer FMOL - USA

“Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that."             — Martin Luther King, Jr 

Team,  

I hope you all managed to stay safe and warm during the unprecedented winter weather we experienced last week. Multiple markets activated a Code Gray, and I am grateful for all those team members working through the event to ensure our patients were well cared for. The winter weather was the primary focus for many last week, but I didn’t want to miss the opportunity to reflect on the significance of observing Martin Luther King Jr. Day and his vision of equality, justice and unity. 

Dr. King dreamed of a world where everyone is treated equally, valued and included. This sense of belonging is at the core of what it means to be a best place to work, practice medicine and receive care. Our recent Team Member Engagement Survey results indicated that the highest ranked item was “I feel like I belong in this organization,” placing us in the top quartile or 81st percentile compared to the Press Ganey national healthcare average. This means our team members recognize and feel our commitment to fostering an inclusive environment.  

I understand how important it is to have team members who are deeply connected to our Mission and the work they do. How we recruit and retain talent in healthcare has changed dramatically over the past few years, and I recognize the need for us to continually evolve as a health system to ensure that we attract and retain the best and brightest individuals. Hearing from you through the engagement surveys is one of the ways I stay informed about what is top of mind for you. Your feedback helps us continue to foster a culture where you feel valued and supported.  

Let’s work together this year to build an even stronger culture of belonging inspired by the life and teachings of Dr. King. 

E.J. Kuiper 
President and Chief Executive Officer 
Franciscan Missionaries of Our Lady Health System